Privacy Policy

Last Updated: February 19, 2025

ONE Glass Service (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit oneglassservice.com (the “Site”) or interact with our services.

Please read this Privacy Policy carefully. If you do not agree with its terms, please discontinue use of our Site and services.

1. Information We Collect

We may collect the following types of information when you visit our Site, request service, or interact with our team:

a. Personal Information You Provide

This may include:

• • • Name

    • Phone number

    • Company name

    • Job title

    • Project details or service inquiries

    • Any information voluntarily shared with us through forms or direct communication

We do not require or request sensitive personal information.

b. Automatically Collected Information

When you access our Site, we may automatically collect:

• • • IP address

    • Browser type and version

    • Device information

    • Pages visited and time spent on our Site

    • Referring/exit pages

    • Cookies and tracking technologies as described below

This information helps us improve website performance and user experience.

c. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tools to:

• • • Improve Site functionality

    • Analyze traffic patterns

    • Measure ad performance and remarketing

    • Remember your preferences

You may adjust cookie settings in your browser at any time.

2. How We Use Your Information

We use the information collected for purposes including:

• Responding to service inquiries or quote requests

• Scheduling diagnostics, repairs, or consultations

• Providing customer support

• Improving our Site and services

• Marketing and promotional communication (with opt-out options)

• Protecting against fraudulent or unauthorized activity

• Complying with legal and regulatory obligations

We never sell your personal information.

3. Sharing Your Information

We may share your information only in the following situations:

a. Service Providers

Trusted third parties who help us operate our business (such as hosting providers, analytics tools, marketing platforms, or payment processors) may receive limited access to your data solely to perform their functions.

b. Legal Requirements

We may disclose information if required to:

• • • Comply with applicable laws or legal processes

    • Protect our rights, property, or safety

    • Respond to lawful requests from law enforcement

c. Business Transfers

If we merge, restructure, or undergo asset changes, your information may be transferred as part of that transaction.

We do not sell your personal data.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
Despite our efforts, no method of transmission or storage is completely secure. We encourage all users to take appropriate security measures when submitting information online.

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill service requests

• Maintain accurate business and accounting records

• Comply with legal obligations

• Improve customer support and service history

When no longer needed, information is securely deleted or anonymized.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the information we hold about you

• Request corrections or updates

• Request deletion of your personal information

• Opt out of marketing communications

• Restrict or object to certain data uses

• Request a copy of your data in portable format

To exercise any of these rights, please contact us using the phone number listed below.

7. Children’s Privacy

Our Site and services are not directed to children under 13 years old, and we do not knowingly collect personal information from minors. If we learn that information was collected from a child, we will delete it promptly.

8. Third-Party Links

Our Site may contain links to third-party websites not controlled by ONE Glass Service. We are not responsible for the privacy practices or content found on these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new regulations, business practices, or enhancements to our services. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

ONE Glass Service
47 E Inverness Dr. E
Englewood, CO 80122
Phone: (303) 276-3230